K Krithivasan, the chief executive officer and managing director of India’s largest IT services firm Tata Consultancy Services (TCS), said that generative AI would not lead to an overall reduction in jobs.
TCS CEO challenged the notion that generative AI would lead to a reduction of jobs, arguing that “the world is going to need more and more people, not fewer people, in terms of technology talent-and India has so many people,” in a recent interview with Financial Times.
“Gen Al’s ability to create new data and content is driving innovation across sectors. We expect wider adoption in the financial year 2025, with focus on seamless integration with current workflows with a ‘human-in-the-loop’ approach.”
Regarding Gen Al’s impact, Krithivasan told FT that the impact would be seen more long term than expecting to get the benefits in the next two to three quarters. Despite the potential for change, Krithivasan is against overestimating the immediate impact of generative Al.
TCS’s Al and genAl pipeline has doubled to $900 million during the March quarter. In the recent earnings call, Krithivasan said he is gradually seeing a few gen Al use cases moving to production.
He said that Gen-Al is steadfastly at the forefront of the technology trends and customers are on the lookout for POCS (proofs of concept) on the efficiencies that can be enabled in application development, application maintenance and deployment automation.
“A full realization of Gen Al’s benefits will take time and enterprises and society still have considerable challenges to address. These include managing the risks inherent in Gen Al, reskilling and upskilling the workforce and reimagining core business processes. Customers are looking at scaling out POCs and pilots by implementing necessary guardrails,” Krithivasan said in the recent earnings call, after the announcement of fourth quarter results for the fiscal year 2024.
AWS in tie-up to upskill 25,000 TCS employees with GenAl skills Amazon Web Services (AWS) recently announced a tie-up with TCS, under which it will support the upskilling of 25,000 employees of the company with latest cloud and GenAl skills. The multi-year partnership is aimed at accelerating cloud transformations and offering access to GenAl Solutions to customers, according to a statement.
